Originally posted by Johanna Rothman:
They way they affect me is to make me think. For example, I'd started tracking what I called the "bug recidivism rate" 20 or so years ago. Weinberg talks about the "Fault Feedback Ratio" in one of his QSM books. Same metric, why a different name? Because "bug recidivism rate" blames the people who create or find the problem. Do I want to do that? No. Consider what "Fault Feedback Ratio" means: feedback to the people working on the project. No blame. Which metric would you rather measure? Which project would you rather work on? One with a blaming project manager? (oh, ick.) Or one who recognizes we are human, want to do a good job, and something in the system is preventing us from doing a good job? I want to work with people who recognize we are human.
You are obviously influenced by Weinberg and DeMarco
.