Hi ranchers!
We currently have a Rich client application that users connect to via Terminal services. IE they log in to terminal services and then login to our application.
This is so that we can help them if a problem occurs in the application - we simply remote control their terminal services session and try and resolve
their problem.
We are looking to rewrite our rich client app, and at this stage i remembered a demonstration that I had seen on comet, where the screen interactions on
one web browser affected the other. In this case they where moving an image around in one web browser and the image was mirroring the events on the
other web browser.
Do you think it would be possible to mirror the all the interactions of a user and send them to a separate browser?
so for example if i where having a problem on this website I could contact somebody at the ranch, they would then 'log on' to my session via my usercode
and then be able to see what I see. Ideally the person helping would also be able to interact with the screen.
Does this sound doable? or better yet has it been done?
or am i smoking some of the good stuff?