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Pls explain Change Management

 
jignesh soni
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Which are the tools available for tracking, scheduling and controlling changes ? Can you pls explain in brief about these tools ?

Can you also explain with a particular scenario, where a tool is used to notify the users about server going down for few hours, like a case study ?

Thanks
 
Jesper de Jong
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Please don't ask the same question multiple times.
[ June 30, 2008: Message edited by: Jesper Young ]
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