The soul is dyed the color of its thoughts. Think only on those things that are in line with your principles and can bear the light of day. The content of your character is your choice. Day by day, what you do is who you become. Your integrity is your destiny - it is the light that guides your way. - Heraclitus
CVS and other version control systems are different than FTP. True version control systems don't just synchronize, they record the differential changes so you can go back in time and capture a snapshot of any earlier commit. FTP presents a directory, so it won't give you past history, and it can't manage cases where you have to merge in changes, only complete replacement of files.
Customer surveys are for companies who didn't pay proper attention to begin with.