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freaky IE form

Stephen Huey
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Joined: Jul 15, 2003
Posts: 618
I just answered a call with a frustrated website user who was trying to type in address info in a form element whose HTML text input name was "address1". Whenever they would start to type, it would drop down a list of addresses to choose from, and he was only allowed to choose one of those (not continue typing whatever he wanted). After I guided him over the phone to IE 6's Auto-Complete section and had him Clear Forms and uncheck it for Forms, he returned to the page with the form and tried to type into that address box. It would drop down an empty list, and not allow him to type anything into the text input! Moreover, he was allowed to type just fine into other text inputs on the page. I was unable to reproduce the same behavior in my browser after turning Auto Complete on. Any ideas on what in the world is going on here???
It is a JSP page and there is also a bit of JavaScript in it, but nothing like that!
Nathaniel Stoddard
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Joined: May 29, 2003
Posts: 1258
Are you absolutely sure that it is a textfield? Is it possibly something went amuck and it is a dropdown list all of a sudden? It's not like we have the equivalent of a textfield/dropdown combo as we see them in other applications (in html that is).


Nathaniel Stodard<br />SCJP, SCJD, SCWCD, SCBCD, SCDJWS, ICAD, ICSD, ICED
Eric Pascarello
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Joined: Nov 08, 2001
Posts: 15376
    
    6
Are you positive that the person can not type it in, maybe they see the drop down and think they have tos select it. I have seen that happen by people before...
have them clear their cache too...
Eric
Stephen Huey
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Joined: Jul 15, 2003
Posts: 618
Nothing is wrong with it being a text input in the HTML--no, nothing changed. I posted to an IE forum and they think it's hijackware--I'm about half convinced that it is at the moment. I was really wondering if the user could possibly be confused and think they couldn't type anymore when they really could, but he was pretty adamant. Remember, this isn't too complicated--thousands of not-too-computer-savvy users use this every day!
 
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