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Closing of Child Window

Ashwani Kaura

Joined: Apr 03, 2006
Posts: 2
We are using webhelp feature of robohelp for context sensitive help related to our different web pages.after doing the required configuration in robohelp provided js (RoboHelp_CSH.js) .we are able to open our help window,which is opened whenever any body clicked on a help link on the web page.

Our main page is getting open as a child window from our logon processing page.

its like main website-->application homepage--->help page.

so the issue is any time of application homepage is closed any other popup open on that is getting close using window.close,but in case of help pages
its not happening,as its having frameset.
even tried using top.window.close() also.but no help.
Please help me in this regard..
its more of issues related to parent child windows ,where help window is not becoming child.
Thanks a lot in advance


where we pass the helpid dynamiccaly,

now this whole flow is working fine and we are getting a perfect context sensitive help.

but the issue is if we close the parent window from where help window get generated,the help window is not getting close even though if parent is close.

we tried using window.close functions inside RoboHelp_CSH.js ,but its not closing the real window,its closing the
whcsh_home.htm ,which get generated every time when a new help window is opened.

please help me in this regard.let me know if any more info is required.

Bear Bibeault
Author and ninkuma

Joined: Jan 10, 2002
Posts: 63858

Not a JSP issue. Moved to the HTML forum.
[ April 03, 2006: Message edited by: Bear Bibeault ]

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Eric Pascarello

Joined: Nov 08, 2001
Posts: 15385
why don't you ask the question on their forum?
Ashwani Kaura

Joined: Apr 03, 2006
Posts: 2
I asked the same question to robohelp forum also,till now no reply,
I agree. Here's the link:
subject: Closing of Child Window
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