These are the things I have tried: 1. I got the "jaxp-api.jar" file from the java web services developer pack 3.1 and placed it here: c:\tomcat4.1\common\lib
2. I placed a file called "jaxp.properties" here: c:\jdk1.3.1\jre\lib with this one line: javax.xml.transform.TransformerFactory=org.apache.xerces.jaxp.SAXParserFactoryImpl
3. I also tried placing the "jaxp-api.jar" file here: c:\jdk1.3.1\jre\lib