Hi, I have an email account with www.sify.com. In this account, whenever i receive any attachments and click on 'View Attachment' option, i am getting an error message, "The file cannot be opened". But when i save it, i am able to open and view the document. When i open a different sify email account on the same machine, i am able to view the attachments. I checked the same mail account (the one where i was unable to view attachments) on another machine and here the 'View Attachment' option works perfectly What might be the reason for why i am unable to view the attachments in my machine?
I think that particular attachment might be a corrupt file have you tried to open another attachment with the same email account.
Joined: Mar 10, 2004
Hi Sameer, Thanks for the reply. It is not a corrupted file. Because in that account, i am unable to open any file in any of the formats like doc, ppt, txt, jpg, gif etc. I am not talking of a single file. Whatever attachment i get, i am unable to 'view' it.