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Internet Explorer is unable to open Office documents from an SSL Web site

pk chaurasia
Greenhorn

Joined: Mar 08, 2007
Posts: 5
hi

my problem is-
"Internet Explorer is unable to open Office documents from an SSL Web site"

in my application.

The error is-

"The page cannot be displayed.
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
Cannot find server or DNS Error"

after removing responce.setHeaders(catch-control, no-chache), I also fase the same problem.

Thanks.
Pramod
David O'Meara
Rancher

Joined: Mar 06, 2001
Posts: 13459

You have not provided enough information for us to help you. I have read the post twice and I'm not even sure if we're talking about a Java application, let alone which forum this should be discussed in.
Ernest Friedman-Hill
author and iconoclast
Marshal

Joined: Jul 08, 2003
Posts: 24184
    
  34

This isn't a Java question in any way, shape or form, let along an advanced one. Moving to "General Computing".


[Jess in Action][AskingGoodQuestions]
Paul Clapham
Bartender

Joined: Oct 14, 2005
Posts: 18570
    
    8

Although
responce.setHeaders(catch-control, no-chache)
suggests that the question might possibly be about a servlet running on the server in question...
Katrina Owen
Sheriff

Joined: Nov 03, 2006
Posts: 1362
    
  17
"pk chaurasia",

Please check your private messages for an important message from me.

Kind regards,
Katrina Owen
JavaRanch Saloon Bartender
Rahul Bhattacharjee
Ranch Hand

Joined: Nov 29, 2005
Posts: 2308
Originally posted by pk chaurasia:

"The page cannot be displayed.
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

Just interpreting the response message.

Doesn't look like a standard MSIE message.

Seems like this is one of the standard IIS error message.

Might be its a issue with server .The requested file might not be available.
Does the application under consideration allows to view the same file without SSL ? If Yes , try to see if you get the same error without SSL.


Rahul Bhattacharjee
LinkedIn - Blog
Tim McGuire
Ranch Hand

Joined: Apr 30, 2003
Posts: 820

Hi. I just dealt with this same problem
https download of generated Excel file works fine in Firefox, but IE refuses to download it.

http works fine in both browsers.

The issue is that you need to set some headers for IE
The following worked for me:


references:
http://support.microsoft.com/kb/812935
http://joseph.randomnetworks.com/archives/2004/10/01/making-ie-accept-file-downloads
http://forum.java.sun.com/thread.jspa?threadID=586671
Amy Saari
Ranch Hand

Joined: Sep 13, 2007
Posts: 30
You will see this problem using SSL and IE while trying to download files. It's an IE bug (surprise) - read about it here:

http://support.microsoft.com/kb/316431
david lightman
Ranch Hand

Joined: Nov 03, 2004
Posts: 82
seeing the exact same issue. IE is connecting to IBM http server (apache) and will not open the excel doc. However firefox works fine.

we do not want to change the registry for each client and would rather make the change on the IHS. It appears we need to make this change in httpd.conf? something called mod_headers??

any help is appreciated. thanks
Raj Purohit
Greenhorn

Joined: Sep 26, 2007
Posts: 10
Hi Tim McGuire,

Thanks for the solution. It is working fine in my app.
 
I agree. Here's the link: http://aspose.com/file-tools
 
subject: Internet Explorer is unable to open Office documents from an SSL Web site