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IE is launched(teases me) automatically!

Chandra Bhatt
Ranch Hand

Joined: Feb 28, 2007
Posts: 1707
Hi,

When I login to my ISP, it launches Internet Explorer automatically.
I use Mozilla Firefox. Every time when I login, IE is launched and default
advertisement page is displayed on that, I have to close it and then proceed
to what I have to do with my browser Mozilla.

It really teases me. I am fed of that.
How can I disable this automation? Any help will be really appreciated.


Thanks,


cmbhatt
Barry Gaunt
Ranch Hand

Joined: Aug 03, 2002
Posts: 7729
Do you have a file called jkklm.dll in your Windows\System32 directory?


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Chandra Bhatt
Ranch Hand

Joined: Feb 28, 2007
Posts: 1707
No this file is not available in my WINDOWS/system32 directory.




Thanks,
Jeanne Boyarsky
author & internet detective
Marshal

Joined: May 26, 2003
Posts: 30752
    
156

Chandra,
Does your ISP use a software program to connect you to the Internet? If so, it may be explicitly calling IE to launch it. An alternative is to use a dialer (Windows dial up connection) rather than the provided software. Some ISPs (like Highstream) encourage this. Others do not as they want you to see their ads.


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Chandra Bhatt
Ranch Hand

Joined: Feb 28, 2007
Posts: 1707
Does your ISP use a software program to connect you to the Internet?


Yeah, I use SifyBroadband (should I have mentioned its name ).
It has one login software, that asks for login id and password.
It explicitly launches the IE, with its advertisement page.
If in a day, I login for 10 different times, I have to close the IE page
10 times.
How to tackle this case?


Thanks,
Jeanne Boyarsky
author & internet detective
Marshal

Joined: May 26, 2003
Posts: 30752
    
156

Chandra,
The login software is most likely launching IE which would mean you are stuck with it. You are more likely to get a useful answer by contacting your ISP than posting here though.
Barry Gaunt
Ranch Hand

Joined: Aug 03, 2002
Posts: 7729
Originally posted by Chandra Bhatt:
No this file is not available in my WINDOWS/system32 directory.




Thanks,


You should be very that it is not there. I have been battling with that file for a day or so. It's used to hijack IE and direct it to various sites in asia.

I just got rid of it with a tool called Prevx 2.0 trial version.
Chandra Bhatt
Ranch Hand

Joined: Feb 28, 2007
Posts: 1707
Thanks Jeanne and Barry,

Barry, if it is so, i am really very happy, that file is not in my
windows/system32 directory.

Anyway, I will talk to my ISP regarding that issue. I don't find any escaping point now.

Thanks,
Raghavan Muthu
Ranch Hand

Joined: Apr 20, 2006
Posts: 3344

Is that file a custom dll file generated by the ISP people?

soon after i read about it from Barry's post i searched here in my office PC (where they use corporate broadband network) and i found to be missing in my windows/system32 directory!

Did i do something silly?


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Shoumin Li
Ranch Hand

Joined: Jul 06, 2007
Posts: 85
I think your machine may be affected by a virus or some spy-ware or website.
You need check the reg,see the autorun item.
[ July 26, 2007: Message edited by: Shoumin Li ]

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