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Sun and Prometric have made it!

Miguel Roque
Ranch Hand

Joined: Oct 24, 2002
Posts: 126
Almost after six weeks of lies from Sun I've discovered that only yesterday my essay and assignment have been sent for grading .
Three weeks after the essay I've sent a mail to Monica and she reply to me informing that the exam was not fully corrected and that four weeks after the essay I will have the results, but she was not saying the truth as today, almost six weeks after the essay and a lot of mails to both Sun and Prometric I've been informed that due to a problem with the essay only yesterday the assignment has been sent for grading!
I've read before that this has happened to other people and once I've asked to Monica if everything was OK and she said yes, but now I see that it was not OK and Monica has not done his work as she should and then she decided to lie to a customer.
Is that so dificult for them to do a simple job as joining the essay and assignment? It's that so dificult to check when we complain if everything is OK?
The answer for the last two questions is NO, but for Sun and Prometric I think that the answer is YES.
I'me disapointed with Sun and Prometric.
Ranch Hand

Joined: Nov 22, 2008
Posts: 18944
Miguel, I understand your frustration. You hang in there.
I also hope your case is an exception rather than a norm.
I agree. Here's the link:
subject: Sun and Prometric have made it!
It's not a secret anymore!