Can not get JWebPlus

I paid for JWebPlus 2 days ago, still did not get a product (promise - within 12 hours). No response on my e-mails from vendor. Anybody has similar experience? Thanks.

I had some problems with purchasing JQPlus and JWebPlus bundle, but it was due to my mistake using a free e-mail address like Hotmail. I was never charged (based on the order status) and once I contacted both Enthuware and RegSoft, it was cleared up very fast and I received the e-mails containing the tests.
Hope this helps.
Best Regards,
Peter

Thanks for your response, Peter!
I got a conformation from RegSoft.com and my credit card was charged. I complained to them and they sent a warning e-mail to EnthuWare. Still nothing from Enthuware...
Steve.

Hello Steve,
Well, I would suggest e-mailing Enthuware again. I am not sure what timezone they are located in, but I am located in Canada which is GMT -5 and I was able to e-mail them and get consistent replies that they are looking into the problem from about 10AM (our time) until maybe 3-4PM.
Hope you get your software soon, and good luck with your studying!!
Best Regards,
Peter