Guess what guys, I got a response from SUN regarding all the essay exam problems and grading. Here is the e-mail I received.
I am responding on behalf of Bill Richardson. I am the General Manager of Certification at Sun. I understand your frustration and concerns. We are committed to a high level of customer service and want to make sure that the rigorous process of passing your certification exams is not complicated by other factors. In December, we started to see the number of complaints on the essay rise. In January, the complaints increased and we alerted Prometric to issue. They investigated but didn't get back to us until February with an analyse of the cause. Essentially, the essays were handled differently than normal exams by the individual testing centers and in many cases were not uploaded with the standard tests. Up to recently, Prometric did not have a system of checks and balances that would alert them, if an essay was not uploaded the day it was completed by the test center. They have put a process in place and the upload issues have been almost eliminated. If you do hear of any, please feel free to have those individuals contact me directly. Richard Bunzel General Manager Sun Education Certification
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