just to avoid misunderstanding, - I actually bought only step 1/2 in July 2006 - I finished the assignment and I tried to upload it on Saturday the 26th of May. Since it didn't work, I immediately sent an email to SunCert@thomson.com without receiving any answers. - Yesterday I sent another email to email@example.com
I phoned Sun and after 6 hours I had the rights. Prometric ( local, and the national one) could not helped at all. Sun did take care of my issues.
Joined: Jun 02, 2007
I'm always more and more frustrated. Today I called SUN educational but SUN told me that is not responsible for that (only Prometric). Have I buy the vaucher for the second part of the exam before getting upload rights?
I probably discovered the reason for the delay. In the certmanager site you get the error "You do not have the rights to upload that assignment. Press the "Back" button on your browser and try another assignment. If you feel that you should have the ability to upload, please email us at SunCert@Prometric.com for assistance. ". But actually the right email address should be SunCert@thomson.com as written in the email we receive for providing the rights to download.