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When clicking on JNLP link in Explorer access is denied???

 
Sergey Kargopolov
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Good day friends!
I have an application that is distributed via web start. Today we have more than 200 installations . All via web start without any problems on client side.

Today we recieved a call from one of our clients who is using Windows 2000 and Java 5.0_1. He says that when In Opera or IE he clicks on a link "Download Miracle application via Web Start" he first gets a window asking him whether he wants to OPEN or SAVE .JNLP file. When he chooses OPEN he gets an error message that access to selected resource is denied.

Clients says that there is no firewall on his computer.
running javaws starts Java Web Start window. So this works.

Also:
IE advanced options are set to Default.
Security options are set to Default.
The URL of Server from which he downloads JNLP is added to trusted resources.


What would you suggest us to try to figure out the problem?

Thank you.
 
Bing Shiao
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In IE, go to Tools > Internet Options > Advanced

Scroll down to Security, and uncheck this option: Do not save encrypted page to disk
 
Sergey Kargopolov
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Thank you very much for your reply.

I checked this option om my computer and the check box was selected. Java Web Start works fine on my computer.

I called my client and asked him to check security option. In his case the check box was not selected. We tried checking and unchecking the option but it did not help. Application could not be started access denied.
 
Jared Cope
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I've also had similar problems of this nature. Sometimes clearing out the browser cache of all it's files forces the user to get a new one from the webserver. Most of the time this solves the problem for me. It is frustrating though.

Hope it helps.

Cheers, Jared.
 
Sergey Kargopolov
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It is even more interesting now
We have cleared the cash. Clicked on JNLP hyperlink and got a new message. The file could not be found!!! it seems like Jave Web Start is not lunching Application via HTTP from Web Server but goes for it to Internet Temp Files? as if there is no internet on this computer but infact there is. We have tried installing other Java Web Start Application and it worked!!! And this is only with one out of other 200+ clients.
 
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