Unexpected Error

Hello,

I am supporting a user who is receiving the following error when trying to run an application of ours:

General Tab

An error occurred while launching/running the application.

Title: Workflow
Vendor: Copyright 1999-2007 SunGard HE. All rights reserved.
Category: Unexpected Error

Launch Tab

<?xml version="1.0" encoding="utf-8"?>

<jnlp
  spec="1.0+"
  codebase=http://bannerbaseuk.myudc.co.uk:7777/wfmybanner/applets
  >
  <information>
    <title>Workflow</title>
    <vendor>Copyright 1999-2007 SunGard HE.  All rights reserved.</vendor>
    <homepage href="docs/help.html"/>
    <description>Enhanced Browser Features for the Workflow Client</description>
    <description kind="short">Enhanced browser functionality</description>
  </information>
  <security>
      <all-permissions/>
  </security>
  <resources>
    <j2se version="1.4.2*" href="http://java.sun.com/products/autodl/j2se" max-heap-size="512m"/>
    <jar href="administrativeApplet.jar"/>
    <jar href="crimson.jar"/>
    <jar href="jaxp.jar"/>
    <jar href="jcpagelayout.jar"/>
    <jar href="kunststoff.jar"/>
    <jar href="jnlp.jar"/>
    <jar href="jdom.jar"/>
    <jar href="log4j.jar"/>
    <jar href="ejb.jar"/>
    <jar href="spring.jar"/>
    <jar href="commons-logging.jar"/>
    <jar href="commons-httpclient.jar"/>
  </resources>
  <application-desc main-class="com.sct.workflow.ui.modeler.WorkflowModeler">
  <argument>-sessionID</argument>
  <argument>9518dd4630d86c16bb89fe3445ba8cc8a88fd34f1050.e3qOa3yMbhiPe38KchaQbNyKc350n6jAmljGr5XDqQLvpAe</argument>
  <argument>9518dd4630d86c16bb89fe3445ba8cc8a88fd34f1050</argument>
  <argument>-protocol</argument>
  <argument>http</argument>
  <argument>-serverName</argument>
  <argument>bannerbaseuk.myudc.co.uk</argument>
  <argument>-httpPort</argument>
  <argument>7777</argument>
  <argument>-contextPath</argument>
  <argument>/wfmybanner</argument>
  <argument>-locale</argument>
  <argument>en_GB_</argument>
  </application-desc></jnlp>

Exception Tab

java.io.IOException: CreateProcess: "C:\Program Files\Java\jre1.6.0_01\bin\javaw.exe" "-Djnlpx.jvm=C:\Program Files\Java\jre1.6.0_01\bin\javaw.exe" -Djnlpx.splashport=3634 "-Djnlpx.home=C:\Program Files\Java\j2re1.4.2_08\javaws" -Djnlpx.remove=false -Djnlpx.offline=false -Djnlpx.heapsize=NULL,NULL "-Djava.security.policy=file:C:\Program Files\Java\j2re1.4.2_08\javaws\javaws.policy" -DtrustProxy=true "-Djnlpx.deployment.user.home=C:\Documents and Settings\tbrobyn\Application Data\Sun\Java\Deployment" -Djnlpx.deployment.system.home=C:\WINDOWS\Sun\Java\Deployment "-Xbootclasspath/a:C:\Program Files\Java\j2re1.4.2_08\javaws\javaws.jar" -classpath ";C:\Program Files\Java\j2re1.4.2_08\javaws\javaws-l10n.jar" com.sun.javaws.Main "C:\Documents and Settings\tbrobyn\Application Data\Sun\Java\Deployment\javaws\cache\http\Djava.sun.com\P80\V1.4.2_18\DMproducts\DMautodl\EMj2se" error=3

at java.lang.Win32Process.create(Native Method)

at java.lang.Win32Process.<init>(Unknown Source)

at java.lang.Runtime.execInternal(Native Method)

at java.lang.Runtime.exec(Unknown Source)

at java.lang.Runtime.exec(Unknown Source)

at java.lang.Runtime.exec(Unknown Source)

at com.sun.javaws.Launcher.execProgram(Unknown Source)

at com.sun.javaws.Launcher.executeInstallers(Unknown Source)

at com.sun.javaws.Launcher.handleApplicationDesc(Unknown Source)

at com.sun.javaws.Launcher.handleLaunchFile(Unknown Source)

at com.sun.javaws.Launcher.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Also the user is also running into a no JRE version found in launch file for system error.

I am inclined to think the first error has something to with Web Start caching files that are then not found or only partially cached.

For the second error i am at a loss. We have tried unistalling and re-installing java.

Incidently the user does not get the errors when using the Administrator account on her PC.

Any help appreciated.