JCertify and EnterpriseDeveloper.com

Hi all,
Just wondering if anyone knows what's up with the JCertify people. I have been trying for weeks to get my registration code sent to me after a disk failure. The emails aren't answered or come back "mailbox full". I even called the guy from Europe and pleaded with him - he said he would send it within a day...but he seems to have "forgotten"...he acted fairly odd on the phone...but are supposedly still in business...it's really frustrating to have a product that you can't use and to get ZERO response from the vendor...!