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ATT: JQPlus people

jeff mutonho
Ranch Hand

Joined: Apr 30, 2003
Posts: 271
I'm sorry to post this on this forum, but can someone from JQPlus respond to my enquiry.Why is my confirmation taking long?I need to activate JQPlus asap because my days are numbered.Please.
jeff mutonho
Ko Ko Naing
Ranch Hand

Joined: Jun 08, 2002
Posts: 3178
You may want to send an inquiry mail to support@enthuware.com
I think they will respond to you as soon as possible...


Co-author of SCMAD Exam Guide, Author of JMADPlus
SCJP1.2, CCNA, SCWCD1.4, SCBCD1.3, SCMAD1.0, SCJA1.0, SCJP6.0
jeff mutonho
Ranch Hand

Joined: Apr 30, 2003
Posts: 271
thanx, will try that.I sent one to the sales dept.
Cheers
Paul Anilprem
Enthuware Software Support
Ranch Hand

Joined: Sep 23, 2000
Posts: 3255
    
    2
Hi Jeff,
We have not even received your order. When you made the purchase, RegSoft should have sent you an email with a URL to check the status of your order. I searched for your order by your emailid and I saw that your credit card has been declined.
Unfortunately, we do not get any clue about any purchase until the credit card is successfully charged by RegSoft.
I have sent an email to RegSoft asking for the reason and hopefully they will process the order soon. Since I can see that you are a regular at the ranch, I will send you the s/w anyway right now
thanks,
Paul.


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Paul Anilprem
Enthuware Software Support
Ranch Hand

Joined: Sep 23, 2000
Posts: 3255
    
    2
1.I "think" I got the reason for the credit card problem. You have given your country code as ZA. Shouldn't it be SA for South Africa? (I still haven't got a conf. from RegSoft).
2. I have sent you an email with the information you need to start using the s/w.
HTH,
Paul.
jeff mutonho
Ranch Hand

Joined: Apr 30, 2003
Posts: 271
Thanks Paul.South Africa is indeed ZA .I could be the City part.Its strange though because it's the same card I used to by my first copy of JQPlus(running on my work machine).Infact , you guys gave me a second licence(for the home machine) back then when I made my first purchase , but that licence became useless after my motherboard got burnt.
Thanks Paul , I really appreciate.
jeff mutonho
 
With a little knowledge, a cast iron skillet is non-stick and lasts a lifetime.
 
subject: ATT: JQPlus people
 
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