This was answered in the servlet forum. Cross-posting is discouraged on JavaRanch -- the forums are so popular that otherwise they'd fill up with duplicate messages and responses.
Customer surveys are for companies who didn't pay proper attention to begin with.
I agree. Here's the link: http://ej-technologies/jprofiler - if it wasn't for jprofiler, we would need to
run our stuff on 16 servers instead of 3.
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