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applet problem

 
Greenhorn
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I've got an applet program include inside a JSP.
the applet program does not have any UI, only do some calculation and send back to the server. Many customers using it without any problem, only less than 3% of the customers reported to us there may have error sometimes, but does not happened in everytime.
I want to ask what kinds of Error/Exception will that be?
and how to get back the error log? and how to fix the problem.
Thanks very much!
 
Greenhorn
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Well, the error log, will depend upon you. If you have comments being made ie println() then you can get that from the javalog, in the java directory on users pc. But they need to 'enable logging' from ie options.
Other than that, ?
 
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