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Is client/customer support good in long term

trupti nigam
Ranch Hand

Joined: Jun 21, 2001
Posts: 613
Most of the time I am involved with Client support kind of work. Our company provides an interface which other client's use to pull the data.
In long term, is this job good?
I accepted this offer as I wanted experience in this field. But now I am getting little board as not much of the development is happening.And In future I do not see many development opportunities in my team.

What should I do? The work involves mostly talking to clients, emailing their queries, sometimes testing the interface if there is major release due to back end changes. Chaning the sampel code (nothing major, few twicks here and there..)

I do not want to leave the job as the pay is pretty good with year end bonus (real good) and other facilities (insurance ,401k etc).
I joined this company 6/7 months back. I have total 7 years of JAVA experience.

Thanks,
Trupti
Kj Reddy
Ranch Hand

Joined: Sep 20, 2003
Posts: 1704
Trupthi, I suggest you to continue your job and be happy what every you are doing. Now days there are less development work and more of maintainance/support work. Even if you change job there is no guarantee that you will get pure development work. Also by this time you should be comfortable with current project so you will get plenty of time to explore the new things.
trupti nigam
Ranch Hand

Joined: Jun 21, 2001
Posts: 613
any more opinions?
 
I agree. Here's the link: http://aspose.com/file-tools
 
subject: Is client/customer support good in long term