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DST Problem on client side

 
Deepa More
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Hi,
We have web application running on websphere server located in US. One of the user(in London) gets one hour less time than the actual time should be. Timezone for that users region is GMT+0 that is GMT only. But because of DST it should be GMT+ 1(hour). Still that user is getting GMT, but other users of that region get valid time.
For example, If time in GMT is 11:00, then that specific user gets 11:00, while other users of same region gets 12:00 which is right time.
We checked Timezone of that user and it is set correctly.
What is the cause and solution for this?

Thanks in advance.
[ September 12, 2007: Message edited by: Deepa More ]
 
Deepa More
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There is no answer for this or what?
Can anybody please suggest me on this problem.

Thanks
Deepa
 
Jesper de Jong
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If this problem only happens on one user's computer and not on the computers of other users in the same time zone, then the problem cannot be anything else than some setting or other problem on that user's computer.

Is the user running Windows? Which version of Windows? Is it different than what the other users are using? Does the user have all the latest Windows patches installed?
 
Ilja Preuss
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And what browser is he using? Does he get the same results with other browsers?
 
Tamas Jano
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Hi Deepa,

Just to make it clear, where exactly is getting the user the time? At display or in the back-end? If you log user actions on the server, what time is displayed or if you perform actions that insert/modify in the database and have the time saved what value is it? The correct or the wrong? If the wrong are Webspheres clustered and you might have a node in London?

If the wrong time is just in the browser, what exactly are you using to display it? Javascript or applet? Are you sure the time displayed comes from the server or is there a possibility that it comes from the client machine?

Regards,
Tamas
[ September 18, 2007: Message edited by: Tamas Jano ]
 
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