I am almost finished and am preparing for the upload.
The FAQ says that we must give our
purchase confirmation number
if we have trouble uploading.
I was never given a confirmation number. The local SUN office says I must contact
SunCert@prometric.com. I have tried, but they have not responded after 2 emails and 2 weeks.
Did any of you get a
purchase confirmation number
?
Is this different from the prometric
test ID number?
Is it normal for SUN to be so slow with email? I am now worried about having to email my request for upload permission.
Thank you for you help,
Karen Smrha
PS This is my first posting. Sorry, if the above formatting has trouble.