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Site unaccessible after Firefox update

Peter Miklosko
Ranch Hand

Joined: May 26, 2009
Posts: 76
I just updated my Firefox from 3.0.10 to 3.0.11 and while trying to access forum it will completely block out browser.
FF becomes completely Non Responding. I tried to access other forums that I frequent and I do not have this issue. Secondly I tried to access site from laptop that had 3.0.10 installed at the time and had no problem at all. However after update same issue occurred on laptop too.


Anyone else having this problem with latest release of FF 3.0.11?
Paul Sturrock
Bartender

Joined: Apr 14, 2004
Posts: 10336

Yes, I'm seeing it too. This is a bug in 3.0.11 I think, people are just beginning to report simmilar issues in the Mozilla forums.


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Maneesh Godbole
Saloon Keeper

Joined: Jul 26, 2007
Posts: 10246
    
    8

I actually manually upgraded to 3.0.11 after reading this and I can confirm the problem. But then I also have Safari, chrome and (I am ashamed to say IE). I rarely use anything besides Chrome nowadays though.


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Peter Miklosko
Ranch Hand

Joined: May 26, 2009
Posts: 76
Here is ftp if you want to get back to 3.0.10 ftp://ftp.mozilla.org/pub/firefox/releases/3.0.10/
Martijn Verburg
author
Bartender

Joined: Jun 24, 2003
Posts: 3274
    
    5

There is indeed a bug with FF 3.0.0.11 (Beta 1) which early adopters would've grabbed. I think the problem will be fixed in the official release (out today?), note I'm not a FF contributor so take that with a grain of salt.


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Peter Miklosko
Ranch Hand

Joined: May 26, 2009
Posts: 76
Martijn this update came directly through FF update and beta version are not advertised this way
Martijn Verburg
author
Bartender

Joined: Jun 24, 2003
Posts: 3274
    
    5

In that case it sounds like FF users will have to drop back a version as you suggest until they fix it!
Jeanne Boyarsky
internet detective
Marshal

Joined: May 26, 2003
Posts: 30294
    
150

I got it through Firefox update last night. Whatever the problem is hits the main landing page (www.javaranch.com) too. I had Safari on my machine from testing in different browsers. Time to start using it.

I tried Chrome but I got the blue screen of death after every Windows update and had to uninstall.


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Martijn Verburg
author
Bartender

Joined: Jun 24, 2003
Posts: 3274
    
    5

Did some testing tonight, basically every major browser (latest version) works bar Firefox (Tested IE8, Google Chrome 2.0.172.31, Opera 9.64, Safari 4) all on Windows XP SP3
Peter Miklosko
Ranch Hand

Joined: May 26, 2009
Posts: 76
Martijn Verburg wrote:Did some testing tonight, basically every major browser (latest version) works bar Firefox (Tested IE8, Google Chrome 2.0.172.31, Opera 9.64, Safari 4) all on Windows XP SP3


That is what I tried to said since yesterday
Jeanne Boyarsky
internet detective
Marshal

Joined: May 26, 2003
Posts: 30294
    
150

Safari is crashing every time I post. I wonder if I need to upgrade it.
Jeanne Boyarsky
internet detective
Marshal

Joined: May 26, 2003
Posts: 30294
    
150

I feel like this would have been reported by somebody by now, but I can't find it the bug database.

So I created one with the specifics of which JavaScript caused the problem.
https://bugzilla.mozilla.org/show_bug.cgi?id=498170
Michael Dunn
Ranch Hand

Joined: Jun 09, 2003
Posts: 4632
my firefox auto-updated to 3.0.11 yesterday, and I've seen no difference, had no problems at all (vista)
Jeanne Boyarsky
internet detective
Marshal

Joined: May 26, 2003
Posts: 30294
    
150

Michael,
Did you try before 6:30pm JavaRanch time? I put in a "fix" around then. When you posted an hour later, the offending code didn't run in Firefox 3.0.11 anymore. (It took me an hour to post that it was fixed because I was trying to make sure there weren't any side effects. It looks good.)

In particular, I added a bit of code:
Michael Dunn
Ranch Hand

Joined: Jun 09, 2003
Posts: 4632
This is from the bottom of the page, now

"The current ranch time (not your local time) is Jun 13, 2009 21:37:29."

my update to 3.0.11 was approx 22 hours ago.
restarted firefox to see if there was a problem, and all was OK
Peter Miklosko
Ranch Hand

Joined: May 26, 2009
Posts: 76
Thank you Jeanne. Now everything is fine again
Jeanne Boyarsky
internet detective
Marshal

Joined: May 26, 2003
Posts: 30294
    
150

Michael,
When you installed 22 hours before your post, you restarted Firefox then? I ask because I don't think it "takes" until the restart. If your first restart was after the fix, it makes sense you didn't see anything. The alternative being the problem doesn't occur on Vista.

Trying to gather as much info as possible for the Firefox team.

All: What OS did you have the problem on. I was Windows XP.
Jeanne Boyarsky
internet detective
Marshal

Joined: May 26, 2003
Posts: 30294
    
150

Jeanne Boyarsky wrote:Michael,
When you installed 22 hours before your post, you restarted Firefox then? I ask because I don't think it "takes" until the restart. If your first restart was after the fix, it makes sense you didn't see anything. The alternative being the problem doesn't occur on Vista.

All right, this isn't clear to me and I wrote it.

I put up a test page that creates the hang if the bug applies to your machine. Can you try it?
Vikas Kapoor
Ranch Hand

Joined: Aug 16, 2007
Posts: 1374
Jeanne Boyarsky wrote:I put up a test page that creates the hang if the bug applies to your machine. Can you try it?

I tried it and it hangs up for the test page. Windows XP.
Vikas Kapoor
Ranch Hand

Joined: Aug 16, 2007
Posts: 1374
This http://faq.javaranch.com/java/JavaRanchFaq page also hangs up. But works IE 6.
If other websites work fine then, this is the issue of cross browser compatibility.
Ulf Dittmer
Marshal

Joined: Mar 22, 2005
Posts: 41489
    
  53
All JavaRanch and CodeRanch pages should be OK now.


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Jeanne Boyarsky
internet detective
Marshal

Joined: May 26, 2003
Posts: 30294
    
150

Vishal Pandya wrote:This http://faq.javaranch.com/java/JavaRanchFaq page also hangs up. But works IE 6.
If other websites work fine then, this is the issue of cross browser compatibility.

It worked in Firefox 3.0.10 and hangs in Firefox 3.0.11. That doesn't sound like cross browser compatibility. It sounds like a Firefox bug.

The reason faq was so far behind the rest of the ranch is that I didn't have access to fix it.

And by "fix" I mean a temporarily work around to disable some JavaScript for Firefox 3.0.11 users.
Michael Dunn
Ranch Hand

Joined: Jun 09, 2003
Posts: 4632
> When you installed 22 hours before your post, you restarted Firefox then? I ask because I don't think it "takes" until the restart.

having read this thread, when firefox updated, I immediately closed it, restarted, then checked javaranch, sun forums and other sites - no problems.

checked a few times over the next couple of hours, each time opening firefox from closed, again no problems.

Jeanne Boyarsky
internet detective
Marshal

Joined: May 26, 2003
Posts: 30294
    
150

Michael,
Not to be dense, but http://www.javaranch.com/firefox_3_0_11_hang.htm doesn't cause your Firefox to hang - correct?
Michael Dunn
Ranch Hand

Joined: Jun 09, 2003
Posts: 4632
firefox doesn't hang, the page just displays

"This page hangs in Firefox 3.0.11. Bug #498170"

and I can navigate to any site from there
Amit Ghorpade
Bartender

Joined: Jun 06, 2007
Posts: 2716
    
    6

Jeanne Boyarsky wrote:Michael,
Not to be dense, but http://www.javaranch.com/firefox_3_0_11_hang.htm doesn't cause your Firefox to hang - correct?


Even I am on FF 3.0.11 and I think its even before this thread was started, But I haven't seen any difference. Also the above page renders fine and displays the message Michael said.
I am using the Marathi version of FF, but that doesn't make a difference, I guess.

I am on Win XP service pack 2.


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Jeanne Boyarsky
internet detective
Marshal

Joined: May 26, 2003
Posts: 30294
    
150

Thanks for the feedback. I'm not quite sure what it tells us, but it's data.
Ulf Dittmer
Marshal

Joined: Mar 22, 2005
Posts: 41489
    
  53
Apparently the problem only occurred on XP.
Jeanne Boyarsky
internet detective
Marshal

Joined: May 26, 2003
Posts: 30294
    
150

We've updated our site to not be suseptable to this bug. Or I should say Ulf did.

Details in the Firefox bug report for the curious. Thank you to everyone who helped try something to narrow it down.
 
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