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Urgent Help Please

Tanmay Baxi
Greenhorn

Joined: Jun 26, 2009
Posts: 7
I need a help on the vouchers. I today opted to get on with SCJP 5.0, however going to exam center and inputting the voucher id, the system replied with "Voucher Error: Already Used".

Additionaly today being last day for this voucher i would appreciate a quick response.

Sridhar Gudipalli
Ranch Hand

Joined: Nov 02, 2005
Posts: 120
You better to contact SUN or where ever you got that voucher!!


Sridhar Gudipalli|SCJP 6.0
SCWCD objectives
Tanmay Baxi
Greenhorn

Joined: Jun 26, 2009
Posts: 7
Thanks for the reply.

However i have contected @ suns.vouchers@prometric.com (provided on the voucher).
But it is rebounding and giveing "Delivery to the following recipients failed."

Could you please help me? or provide me with correct email id.
K. Tsang
Bartender

Joined: Sep 13, 2007
Posts: 2526
    
    8

Hi there, does the voucher have a expiry date on it? Is it passed? Or is the voucher for having free retakes? If so, the retake must be for the same exam you previously failed before the expiry date. If you passed that voucher can't be used again even if it is not expired.


K. Tsang JavaRanch SCJP5 SCJD/OCM-JD OCPJP7 OCPWCD5 OCPBCD5
Ulf Dittmer
Marshal

Joined: Mar 22, 2005
Posts: 42289
    
  64
It really says "suns.vouchers@prometric.com", not "sun.vouchers@prometric.com"?


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Tanmay Baxi
Greenhorn

Joined: Jun 26, 2009
Posts: 7
Hi,

Exp date on voucher : 06/26/2009

I couldn't understand that how could we find out what is retake voucher.

I haven't used this till date. But it is still giving the eariler mentioned error/reply.

Could you please tell me how can i find out if my voucher is valid for retake(s) or not?
Tanmay Baxi
Greenhorn

Joined: Jun 26, 2009
Posts: 7
Thanks Ulf for the quick help.

I guess it worked and now awaiting for their response.
Sneha Kapoor
Ranch Hand

Joined: Jun 08, 2009
Posts: 49
Hi

Please read instuctions on back of the voucher which say's we have to use one day prior to the date printed on voucher.

Sorry mate your voucher was expired.
Tanmay Baxi
Greenhorn

Joined: Jun 26, 2009
Posts: 7
Hi Sneha,

I agree in the instructions section on back side it suggest the same.

However the last para's suggest that "This voucher is no longer valid after the expiration date." And i have also clearified @the prometric regarding the validity of the date. Couple of my colleagues and friends have also given their exams on the printed date on the voucher.

Additionaly, should the message be not like "Voucher Expired" instead of "Voucher already used"?
Tanmay Baxi
Greenhorn

Joined: Jun 26, 2009
Posts: 7
Hi Ulf,

The id provided by also gives the same error (Message not deliverd).

Sridhar Gudipalli
Ranch Hand

Joined: Nov 02, 2005
Posts: 120
Speak directly with Sun
India Office (Toll Free): 1800-425-1234
India Office (Non-Toll Free): (91-80) 6693-0600

India Head Office
Sun Microsystems India Pvt Ltd
6th Floor, Prestige Obelisk,
No.3, Kasturba Road,
Bangalore 560 001

Telephone
(91-80) 6693-0600
Facsimile
(91-80) 6693-0655 / 66

Though I am not sure, You can to call them and enquire.
Tanmay Baxi
Greenhorn

Joined: Jun 26, 2009
Posts: 7
Thanks..

The toll free automatic machine answers, "We work from Moday-Friday, 9.00 AM to 6.00 PM (IST)". Here currently the time is 7.30 PM.

I guess, i'm not lucky enough

Sridhar Gudipalli
Ranch Hand

Joined: Nov 02, 2005
Posts: 120
Try this:
Edu_Enquiry_IN@sun.com
Sridhar Gudipalli
Ranch Hand

Joined: Nov 02, 2005
Posts: 120
Refer this:
http://www.coderanch.com/t/176721/Web-Component-Certification-SCWCD/certification/Voucher-expired-or-has-been

Did you buy the voucher from sun or any authorized prometric center or any person?
 
It is sorta covered in the JavaRanch Style Guide.
 
subject: Urgent Help Please