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SCEA exam voucher - Whizlabs business ethics questionable

Abhay Shukla
Greenhorn

Joined: Aug 18, 2009
Posts: 6
I wanted to buy exam voucher from whizlabs and this is what I went through.
Anybody had better/worse experience to resolve it with whizlabs (Note, the supervisor himself admits the mistakes on chat)

Please wait for a site operator to respond.

Chat InformationYou are now chatting with 'Whizlabs'

Chat InformationYour Issue ID for this chat is LTK16402409727X

Whizlabs: Hi,

Whizlabs: This is raj,how may i help you.

you: Hi

you: The price for SCEA voucher was mentioned on site as $ 300 until yesterday

you: today it says 199.95

Whizlabs: yes ,

you: its same price as at sun's site

you: whats the benefit of buying from whizlabs?

Whizlabs: we are providing the voucher at discounted price

you: btw, this change happened when I asked this question yesterday

you: how much discount?

you: ??

you: Sun site link: http://www.sun.com/training/catalog/courses/CX-310-052.xml

Whizlabs: the price of SCEA mock exam part 1 on sun website is USD 200 $

Whizlabs: we are providing Sun voucher for SCEA part 1 at the price of 150 $

you: where is this mentioned on your site?

Whizlabs: may i have your email id,i can send you the money request from Paypal.you can make the payment and as soon your payment is confirmed ,you will recieve the voucher through email.

you: also, today, I got email from Sudeepa Basu of whizlabs team saying "Sun Java Exam Vouchers for any 310-XXX Exam - at 33% Discount! Voucher Valid till 10th November 2009. Only 50 vouchers in stock"

Whizlabs: yes.

you: so you don't mention it on your website?

Whizlabs: we have just todat changed the price,on website it will be changed tommorow.

you: k

you: so, if I go by Sudeepa's email, the voucher should cost be $134 (33% discount on original price of $200)

Whizlabs: sorry we are providing the sun voucher for SCEA at the cost of USD 150$.

you: but SCEA exam # is 310-052 which should be covered as per Sudeepa's email

Whizlabs: the mail is sent by mistake,this offer is for scjp exam

you: ok..so far whizlabs made 3 mistakes, 1. Price of SCEA was mentioned as $300 until yesterday while Sun itself was selling the voucher for $200 2. Today, your site said price of SCEA examas $199.95 without discount and somehow you are selling it for $150 3. One of your team members sends me an email with 33% discount for all Sun's 310-xxx exam you say email is wrong

you: should I believe you?

you: can I talk/chat to your supervisor?

Whizlabs: i am the supervisor.

you: then...can I talk to your manager?

Whizlabs: Please have a talk with me,i can solve your issues.

you: or answer the questions I posted here

Whizlabs: yes.

Whizlabs: its by techninal mistake the price is visible.

you: I mentioned 3 mistakes, and I am asking why should I believe in such business and on what basis?

Whizlabs: i can assure you the the price of the Voucher for SCEA part 1 ia 150$.

Whizlabs: I can send you the money request and then you can make the payment and then i will send you the voucher through email.

you: money request?

you: I don't want any payment links on email

Whizlabs: i can send you the money request from paypal.

Whizlabs: ok,you can make the payment on our website and i will refund you 49.95$
Roel De Nijs
Bartender

Joined: Jul 19, 2004
Posts: 5597
    
  15

Hi Abhay,

Don't post the same question in different forums you have 3 messages posted and 3 topics created, all with the same content. It's against the policy of JavaRanch.

Kind regards,
Roel


SCJA, SCJP (1.4 | 5.0 | 6.0), SCJD
http://www.javaroe.be/
Abhay Shukla
Greenhorn

Joined: Aug 18, 2009
Posts: 6
Roel De Nijs wrote:Hi Abhay,

Don't post the same question in different forums you have 3 messages posted and 3 topics created, all with the same content. It's against the policy of JavaRanch.

Kind regards,
Roel


I wanted to make people aware of it who might be buying relevant certification vouchers from whizlabs. People going for SCEA may not be looking in SCJP forum and vice versa and will not know about the issue with whizlabs.
Jaikiran Pai
Marshal

Joined: Jul 20, 2005
Posts: 10288
    
168

I'll leave the one in SCEA forum open and close the rest.

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subject: SCEA exam voucher - Whizlabs business ethics questionable