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error msg when I try to pull up a web page for my online schooling

Jennifer Feddon
Greenhorn

Joined: Jan 04, 2010
Posts: 1
Please help me . Going to school online and I cant access my assignments or readings, When I click on the coarse material link, for lets say my readings, I get a blank page. A new window pops open but it is blank. The error msg I am getting is this:

Message: Can't move focus to the control because it is invisible, not enabled, or of a type that does not accept the focus.

and the full message is this:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2)
Timestamp: Mon, 4 Jan 2010 10:02:14 UTC


Message: Can't move focus to the control because it is invisible, not enabled, or of a type that does not accept the focus.
Line: 119
Char: 1
Code: 0
URI: http://www.distance-education.itt-tech.edu/itt/JSRSServlet/lm_updateRsrcAccss?__i=1262596259864-3108602973266441970?U=12625992144681

Any help is greatly appreciated.
thanks, Jennifer
Steve Fahlbusch
Bartender

Joined: Sep 18, 2000
Posts: 561
    
    7

Greetings and Welcome.

As being an on-line instuctor, what i always tell my students to do, is to contact the support line (ie: the help desk) at your institution. You should have been provided with a telephone number and they should be able to walk you through the issue.

steve
Eric Pascarello
author
Rancher

Joined: Nov 08, 2001
Posts: 15376
    
    6
Well I would email the school and tell them about the problem. Seems the most logical step.

I would try to use Firefox http://www.getFirefox.com instead of IE and see if that works.
OR
run IE8 in compatibility mode: http://blogs.msdn.com/ie/archive/2008/08/27/introducing-compatibility-view.aspx

Eric
David Newton
Author
Rancher

Joined: Sep 29, 2008
Posts: 12617

 
I agree. Here's the link: http://aspose.com/file-tools
 
subject: error msg when I try to pull up a web page for my online schooling