I'm going to have my essay exam on Thursday. Therefore, I tried to upload my assignment, but when i select either
Sun Certified Developer Assignment for Java 1.1 or Sun Certified Developer Assignment for Java 2. It returned the following message when I clicked the continue button:
You do not have the rights to upload that assignment. Press the "Back" button on your browser and try another assignment. If you feel that you should have the ability to upload, please email us at SunCert@Prometric.com for assistance.
Interesting. Apparently, now you have to send the assignment via email, but it looks like it is still possible to upload the assignment via Certmanager. Well, I'd say that you should send the assignment via email, but I think it is a good idea to try to call them or send an email to the good old email@example.com (or the new firstname.lastname@example.org).
I got the following email from Oracle University, the equivalent of Sun Educational Services this past Tuesday March 15th 2010:
Following Oracle's recent acquisition of Sun Microsystems, Inc. and its subsidiaries, it is now our pleasure to welcome you to Oracle University, the education and training division of Oracle. The purpose of this letter is to introduce you to Oracle University and to ensure that the continuation of your education services is as smooth as possible. We have also included answers to frequently asked questions about how to receive training and support for your Sun products.
With the combination of Sun Learning Services and Oracle University, we are pleased to offer you the best possible training services on both Sun and Oracle technologies—including Oracle Database and Fusion Middleware products, BEA, Hyperion, E-Business Suite, PeopleSoft, JD Edwards, Siebel, and more. Not only will you be able to purchase your Oracle and Sun training from a single source, but you will also receive the same high-quality training services across a larger global network.
We are pleased to have you as a customer and are committed to ensuring a smooth transition by:
Continuing to teach all active Java, Solaris, MySQL, software, server and storage courses
Continuing Sun's popular certification program and honoring Sun certification exam vouchers
Retaining top Sun instructors
Continuing to develop courseware for Sun products to support new releases
Proactively scheduling the most popular Sun courses in our education centers
Continuing to offer on-site, self-paced, and custom training
Preserving and honoring existing pre-paid training accounts
For your information and assistance, we have included below a description of Oracle University's commitment to excellence in technical education services. We also have a comprehensive Sun Education Customer FAQ that will provide you with answers to additional questions.
Facts and Figures: Oracle University has been the education division of Oracle Corporation since the corporation began in 1977. Our philosophy has always been that fulfilling the training needs of our customers is paramount to their success. Oracle University operates in 89 countries worldwide, employs nearly 500 instructors, and trains over 352,000 students per year. Several key programs and services have contributed to over 30 years of successful educational delivery, including team learning, accelerated user adoption services, direct engagement with Oracle product development, and commitment to instructor quality and 100% student satisfaction.
Enhancing User Adoption: The goal of every class taught at Oracle University is to enhance the adoption of Oracle technologies with superior training focused on customer satisfaction. By maximizing learning in each course, students can apply the material when they implement, optimize, and leverage Oracle products on the job.
Direct Engagement with Product Development: Oracle University prides itself on the quality of its courseware. The same people who develop Oracle software develop content for all Oracle courses. By working directly with Oracle product development teams, Oracle University is able to release popular new courses within 0-90 days of product releases. As a result, we have the most up-to-date curriculum in the industry.
Instructor Quality: Our instructors are hired not only for their Oracle product knowledge but also for their real-world experience using Oracle software in environments similar to those of our customers. We continually receive near-perfect instructor ratings from students attending our training courses.
100% Student Satisfaction: Oracle University is committed to providing every student with world-class training and an unbeatable educational experience. We are so confident of your success that we back up all training with our 100% Student Satisfaction Program. No other IT training organization offers a similar guarantee. Complete details and policies are at oracle.com/education/100percent.
Access to Information 24x7: Oracle University's Web site contains all the information you need, including:
Current catalog of all Oracle and Sun courses, with dates and locations
Education offerings by product type or by learning path
Available training formats and registration for classroom training, live virtual classes, self-paced learning options, and custom training
Certification opportunities and details
The latest news and promotions for Oracle and Sun
Training locations along with hotel recommendations, detailed maps, and directions
Payment via a variety of methods (check, credit card, Learning Credits, or purchase order)
Requests for adding a class to the public schedule
Personalized Service: You can enroll in or purchase Oracle University training by calling our toll-free number for Sun customers at 1.800.529.0165 (in the U.S.) or 1.866.825.9790 (in Canada) any time between 8:00 a.m. and 8:00 p.m. (U.S. Eastern Time). You can use the same phone number to speak with your Oracle University education sales representative.
Please view the complete Sun Education Customer FAQ for more information. Sun customers with an active pre-paid training account will soon receive a balance statement from Oracle University. The value of your pre-paid training will stay intact.
Oracle University is committed to continuing the level of quality that
you have come to expect from Sun Learning Services.
If you have any questions,
please contact us directly by phone at 1.800.529.0165 (in the U.S.) or 1.866.825.9790 (in Canada).
So the bottom line is the Oracle website is your friend and answers should be found there.
Call the UK Sun customer service. The answer is Wait!. There is no any direct line to get the upload right. The Sun staff just suggested me to email email@example.com to get the upload right.
Then I told them I would have my essay on Tomorrow (18/03/2010). What if they fail me because my late summit?
The Sun staff suggested me to email firstname.lastname@example.org to let them know it is not my fault to upload my assignment after I take the essay exam. They shouldn't fail me for this point.
Guest What? I received a replay from email@example.com with a single message:
PEASE ALLOW 7 BUSINESS DAYS FOR A RESPONSE
I was shocked. I paid £310 for this crab service.
Finally, I told the Sun stuff I found also another way to summit the assignment in Sun website:
When you have completed your assignment and the Part 2 essay exam, email the assignment JAR file as an attachment to firstname.lastname@example.org. Make sure you understand what is to be included in the JAR file. When you send your assignment to email@example.com please include your Prometric ID in the subject of the message.
The stuff suggested me to use both ways to upload my assignment.
This what I found today, hopefully it will help somebody like me!
Joined: May 22, 2009
I've been waiting for a week but there is still no reply from any of them. So I called the UK Oracle Customer service again. This time the stuff gave me a new email address (firstname.lastname@example.org) to require the upload right. I've sent the email just now, but I don't know how long I need to wait.
I'm very disappointed for this kind of service. I don't know how long I still need to wait. Is there anybody uploading successfully after March?
Anyway, I will regularly update this topic until I can upload my assignment successfully.
Champion, I know this may be frustrating, but it is certainly because of this Oracle-Sun transition... when I took this certification, things were pretty simple. Hopefully, you'll get an answer sooner than you think... and pretty soon, you'll also be a SCJD!
I'm not sure if this the temporary way to upload the assignment. If this the formal way to upload the assignment, why don't Oracle/Sun specify on their home page?
I think the combination caused the internal chaos in Oracle/Sun. They don't even have time to update the SCJD information. As I mentioned above, the price of SCJD assignment exam dropped down to £78 last Tuesday, but I checked the same page again today, it became TBD. They can't even manage to set the SCJD price.
Did anyone of you guys receive an email confirmation ?
Joined: Nov 13, 2008
Forget about my last post - I found the automatic answer in my spam folder ;)
Joined: Jan 23, 2009
Good point; I didn't receive an automated confirmation so I've emailed them again to ask them to confirm they got it.
Joined: Jan 23, 2009
I've chatted with Oracle in the US; they said they received the assignment OK and should email a reply by Monday. The respective system has been down all week but Oracle are doing the assessments in-house now which should reduce the lead time for getting the assessed results.
Joined: Jan 23, 2009
Oracle say my assignment is being graded and I should have the results by early next week.
I received an email asking for me to take the exam, even thou in the three emails I had sent them that I had taken the exam and had emailed them the assignment. Apparently once the get confirmation of my exam I will enter the marking queue. I replied with a rather stern email saying that I had already taken the exam and the whole certification has turned into a complete joke to me. At this stage it has been almost 2 months since I did my exam and 2 and half months waiting to get any reply from my assignment submission. Who knows how long the actual marking.
Being slightly more open about the whole process and providing come kind of feed back would have made a whole lot of people a little less frustrated.
To add to this there are messages in the forum that the certification has dropped significantly in price since I took the exam. So I should of just waited for these guys to figure out what the hell they are doing and saved my self over $200!