how a simple java program interacts with another software?

Hi All,

We have Remedy software, Basically its a ticket(a software bug) tracking system.
when we fire a remedy query it gives a set of results (query can be tickets in current month).

Can i write a java program where in it fires a query to remedy software and gets the result and to update results in an .csv file?.

Can i write a java program where in it fires a query to remedy software and gets the result and to update results in an .csv file?.

We are missing the most important information.

HOW does a user "fire a query" - using what interface? Command Line, browser, custom client, Perl script, batch file??? so many possibilities.

Bill

William Brogden wrote:

Can i write a java program where in it fires a query to remedy software and gets the result and to update results in an .csv file?.

We are missing the most important information.

HOW does a user "fire a query" - using what interface? Command Line, browser, custom client, Perl script, batch file??? so many possibilities.

Bill

Thanks for response william.
i prefer to fire the query using batch file. However you can suggest me better one.