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Any idea about SalesForce.

pawan chopra
Ranch Hand

Joined: Jan 23, 2008
Posts: 362

I was looking at SalesForce web site but couldn't understand the idea about this. Can any body tell me what is it all about?


Pawan Chopra
SCJP - DuMmIeS mInD
Maneesh Godbole
Saloon Keeper

Joined: Jul 26, 2007
Posts: 8439

Its a ticketing/complaint handling/help desk kind of system.


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Ernest Friedman-Hill
author and iconoclast
Marshal

Joined: Jul 08, 2003
Posts: 24060
    
  13

Why, it's "the leader in customer relationship management (CRM) & cloud computing"!

'Scuse me, I need to go brush my teeth after saying that.


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marc weber
Sheriff

Joined: Aug 31, 2004
Posts: 11343

"SalesForce" is Billy Mays' variation on Newton's Second Law.


"We're kind of on the level of crossword puzzle writers... And no one ever goes to them and gives them an award." ~Joe Strummer
sscce.org
Henry Wong
author
Sheriff

Joined: Sep 28, 2004
Posts: 16695
    
  19

IMHO, salesforce.com is very popular with small companies, and starting to be used by large companies as well. Larger companies used to have people that build systems that integrate the sales force, with support and other parts of the company -- collaboration, share data, blah, blah, blah. Small companies don't have that, so they use salesforce.com, and have the other parts of the companies integrate with it (or they can use salesforce.com too). Larger companies are using it as well, sort of like outsourcing their old collaboration application.

Henry



Books: Java Threads, 3rd Edition, Jini in a Nutshell, and Java Gems (contributor)
 
I agree. Here's the link: http://zeroturnaround.com/jrebel - it saves me about five hours per week
 
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