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Have not had my assignment corrected after 9 months

Oliver Watkins
Greenhorn

Joined: Jul 21, 2008
Posts: 13
I submitted my assignment and did my essay around the end of September, and it has now been 9 Months!!! I have been emailing and calling up everyone under the sun on an almost daily basis now.

Does anyone have any telephone numbers of some of the people in the US who I can contact? I have a plethora of email addresses, which I am beginning to think just belong to complete morons.

Recently I amazingly got a response from one of these email addresses. They said 'sorry' blah blah... 'trying to fix your situation' (I copy and pasted email at the bottom). And they said to send my assignment again as a JAR file. I have tried to send my assignment as JAR as ZIP as extension renamed JAR as extension renamed ZIP. But nothing will get through. I have emailed them DAILY trying to get them to find some other solution for me to get my JAR to them. What is wrong with these people???

I am recently thinking about taking legal action. It has cost a lot money to try to get this certification. The absolute least of which is that I should get a refund.

Please seriously consider my case before you do the SCJD. Why would you waste 80 hours of your life and a whole lot money for something you may never get? I for one am NEVER doing any more Sun Certifications.

regards,

Oliver Watkins



Hi Oliver,

Our assessors have confirmed that they did not receive the assignment file. Can you please mail us the same and we will immediately get this graded. We have the details of your Essay, please mail us only the assignment jar file and we will get this issue sorted out at the earliest.

We apologize for the delay and inconvenience caused.,

Regards,
OCP Team
Roel De Nijs
Bartender

Joined: Jul 19, 2004
Posts: 5122
    
  12

Hi Oliver,

I understand your anger: 9 months is an incredible long time and you pay a significant amount of money, so you expect a reasonable service.

Please seriously consider my case before you do the SCJD. Why would you waste 80 hours of your life and a whole lot money for something you may never get?

I don't think you should decide based on an exceptional case like yours. Here on this forum there are many people which are SCJD certified (before and after the acquisition by Oracle).

According to the latest information we've got, you should send your assignment to developer-submit_US@Oracle.com and include your Prometric Testing ID with your submission.

When I had trouble downloading my assignment, I contacted Sun's Educational Services of Belgium (my country) and they helped me and were very kind. So I don't have any reason at all to never take any Sun certification any more.

Kind regards,
Roel


SCJA, SCJP (1.4 | 5.0 | 6.0), SCJD
http://www.javaroe.be/
Oliver Watkins
Greenhorn

Joined: Jul 21, 2008
Posts: 13
then why do I get this message when I try to send them my JAR file?

<mail.prodyna.com #5.0.0 smtp;551 5.0.0 Oracle does not accept messages with jar attachments>

I just did that just then.
Raf Szczypiorski
Ranch Hand

Joined: Aug 21, 2008
Posts: 383
Hi,

Roel asked me to comment on this topic as I sent my assignment very recently (last Thursday).
So, really, I have nothing to say, I just used the email mentioned here, add an attachment jar to it, the topic and the jar had my prometric Id included, and right after I did this I got an automatic response so I guess it got past their filters.
Sorry I couldn't be of much help, but I really didn't have any problems.

Raf
Oliver Watkins
Greenhorn

Joined: Jul 21, 2008
Posts: 13
Raf Szczypiorski wrote:Hi,

Roel asked me to comment on this topic as I sent my assignment very recently (last Thursday).
So, really, I have nothing to say, I just used the email mentioned here, add an attachment jar to it, the topic and the jar had my prometric Id included, and right after I did this I got an automatic response so I guess it got past their filters.
Sorry I couldn't be of much help, but I really didn't have any problems.

Raf



Hi, how exactly did you name your file?

was it like FirstName_LastName_SP1243566.jar ?

Did you put your prometric id in the subject?

What country do you reside in? I am in Germany. Maybe that is a problem... but i have no idea why it owuld be.

thanks Roel and Raf



Raf Szczypiorski
Ranch Hand

Joined: Aug 21, 2008
Posts: 383
By the way, I also had many problems getting a response from Oracle - I had a question that I wanted answered, not related to SCJD per se, but I changed the country I live in and I paid for the exam in the previous one and wanted to make sure I can still use it here. Also, I paid for it early last year, and didn't know if I can still use it (the year rule) and wrote a few emails. Only then did they answer when I wrote to a representative in the country I am currently residing in (Germany), and the whole process took about 2 months. Do you have any problems reaching them?
Raf Szczypiorski
Ranch Hand

Joined: Aug 21, 2008
Posts: 383
I am also in Germany and I sent the email from Germany, from home. The file name was scjda-<my prometric id>.jar. Try this email: Martina.Fischer@sun.com - this is the lady that really helped me - she forwarded my email to all saints in Oracle (I complained a lot about how they had handled me up to that time) and I had my quesitons answered within a week. Maybe this will be of help to you?
Oliver Watkins
Greenhorn

Joined: Jul 21, 2008
Posts: 13
Raf Szczypiorski wrote:I am also in Germany and I sent the email from Germany, from home. The file name was scjda-<my prometric id>.jar. Try this email: Martina.Fischer@sun.com - this is the lady that really helped me - she forwarded my email to all saints in Oracle (I complained a lot about how they had handled me up to that time) and I had my quesitons answered within a week. Maybe this will be of help to you?


Hi Roel/Raf,

I sent my file like this :

oliver_watkins_sp9000508.jar

to

developer-submit_US@Oracle.com and developer-submit@Oracle.com

As I expected, it was rejected.

I really need some phone number in the US from the developer certification people as I would like my refund.
Raf Szczypiorski
Ranch Hand

Joined: Aug 21, 2008
Posts: 383
I can understand your frustration, but you have to calm down. First, I don't like when people shout and call others names. As I already said, I also sent it from Germany and it worked, so I am not completely sure if there is something wrong with them, maybe it's your Internet provider who filters out jars?
Have you tried reaching the person that I pointed out as being really helpful in my case?
Roel De Nijs
Bartender

Joined: Jul 19, 2004
Posts: 5122
    
  12

Here a user trying to contact Oracle had the same error message. Changing the extension to something different from jar, zip or exe did the job (apparently).

And please watch your language: shouting, screaming, calling people names,... will not help you any further.
Oliver Watkins
Greenhorn

Joined: Jul 21, 2008
Posts: 13
Roel De Nijs wrote:Here a user trying to contact Oracle had the same error message. Changing the extension to something different from jar, zip or exe did the job (apparently).

And please watch your language: shouting, screaming, calling people names,... will not help you any further.


I have already done the file extension thing, and it does not work. I am only this angry, because I have been calm and composed the first 20 or 30 times I have emailed and telephoned Sun/Oracle/Prometric over the past 9 months. At this stage a little steam is escaping every time I compose an email. Sorry for that. At the end of the day I just want my money back, but Sun/Oracle has so little information about who to contact. Legally I am entitled to getting my money back.
Roel De Nijs
Bartender

Joined: Jul 19, 2004
Posts: 5122
    
  12

I contacted someone from Belgium's SES asking her about the email address to submit the assignments. She got an email last week:
When you are ready to send us your completed assignment you may email it to developer-submit@oracle.com. We will then collect your essay responses and send this off for grading. We will respond to you with a grade within 4-6 weeks


So developer-submit@oracle.com should be the address to submit your assignment to.

And because you are unable to do so, you should send an email to suncert_ww@oracle.com explaining the issue(s) you have. And maybe you could get the contact details from SES of your own country to complain and ask a refund.
Oliver Watkins
Greenhorn

Joined: Jul 21, 2008
Posts: 13
Roel De Nijs wrote:And because you are unable to do so, you should send an email to suncert_ww@oracle.com explaining the issue(s) you have.


Yes i have written to suncert_ww, but they never answer me
Raf Szczypiorski
Ranch Hand

Joined: Aug 21, 2008
Posts: 383
Hi, that's the email I got today from Sun / Oracle:

Hi Raf,

Thank you for your assignment submission. Your assignment and essay exam have been sent to our assessors for grading. The scoring process may take up to six weeks depending on submission volume.

Once your assignment score is returned, we will contact you with the results.

Please let us know if we may provide further assistance.

Regards,
OCP Team


So, it does work. I don't know why it doesn't work for you.

If you want, I can try send it for you. Of course I understand the trust issue here, so if you don't want to try that, I can understand.

Raf
Pavlo Rybakov
Greenhorn

Joined: May 31, 2010
Posts: 24
Hi all,

So I'm a little bit confused now...
In FAQ the name of the jar file should be scdja-PROMETRICID.jar
But in this discussion you write the name of file is FIRSTNAME_LASTNAME-PROMETRICID.jar

Which one is correct?

And what did you write in the email subject?
Did you write something in email text or just empty email with attachment?

In my assignment I found only:
Make sure to include you Prometric ID when you make your submission


Thanks a lot,
Pavlo.
 
I agree. Here's the link: http://aspose.com/file-tools
 
subject: Have not had my assignment corrected after 9 months
 
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