It sounds like your "preferred application" for web browsing is set to Nakmora, if Nakmora is a web browser (I'm not familiar with it).
You can probably set the default preferred application from your control panel. I'm using Fedora with Gnome, and it's on the System/Preferences menu there. Probably the same for Ubuntu with Gnome. KDE I don't know about, but I think you'll probably find it somewhere.
Customer surveys are for companies who didn't pay proper attention to begin with.