Yesterday(May-01-2011) at 7:30 PM (GMT + 5:00), I have exam of SCJP 6, but when I reached the test site for the exam the Prometric Centre Administrator inform us that the Prometric website is down due to schedule maintenance. And he provided us the ticket number which was provided by Prometric, and opens the case.
Can someone else has the experience to deal in this scenario, how much time will prometric take to resovle the ticket.
kindly guide me about the next step to take the exam.
I am sorry to hear about your misfortune. It is not something that happens frequently.
Call the prometric center again and re-schedule the exam. This time, double check with them if there is a scheduled maintenance. I am quite surprised why anyone would allot a time slot that would collide with "scheduled" maintenance.