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No unsubscribe link on promotional/informational emails

Bryan Spain
Greenhorn

Joined: Mar 20, 2011
Posts: 2
Title says it all really. I can't fathom how in this day and age a site would send out these types of emails without an unsubscribe link attached. To me, it's borderline spam when this happens. Furthermore, I have to dig through the settings to find the proper option to stop them from being sent to me.

Anyone else in agreement here?
David O'Meara
Rancher

Joined: Mar 06, 2001
Posts: 13459

Thanks for the feedback, and as one who has been critical of other sites not adhering to an easy-to-complete unsubscribe, you have my agreement and apologies.
I'll raise a note to see if anyone is able to complete this work, and if no one is able to find the time (we're volunteer run) I'll pick it up ASAP.

regards,
Dave.
paul wheaton
Trailboss

Joined: Dec 14, 1998
Posts: 20729
    ∞

Bryan,

Which email are you talking about?

When i get a thread watch email, it has an "unwatch" link at the bottom.

When I get an email about a weekly book promotion, I see

For more info or if you're plumb tired of getting this info, visit:
http://www.coderanch.com/how-to/java/BookPromotions


So when you say "no unsubscribe link on promotional/informational emails" I'm lost. Is there some other email? Is your email different from mine?




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Jeanne Boyarsky
author & internet detective
Marshal

Joined: May 26, 2003
Posts: 31074
    
232

Also, maybe we can make this page more clear? Any ideas in that space?
http://www.coderanch.com/how-to/java/BookPromotionsUnsubscribe


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Vijitha Kumara
Bartender

Joined: Mar 24, 2008
Posts: 3860

Just a thought, probably a direct URL to unsubscribe the user from further notifications similar to the "Topic Unwatch" link? This would uncheck his preference for the "May JavaRanch send you occasional email notices ... ?" and later he can check that if he wants. But that would reduce only few clicks from doing it manually.


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David O'Meara
Rancher

Joined: Mar 06, 2001
Posts: 13459

agreed, but as a community run by volunteers it will not happen unless one of us is able to pick it up.
While I believe that the process could be improved in terms of ease and friendliness, the current process satisfies the requirements of being able to choose to unsubscribe from emails. It may be that we are able to improve this while still being able to provide emails to members but again must stress that these code changes do not write themselves.
Jeanne Boyarsky
author & internet detective
Marshal

Joined: May 26, 2003
Posts: 31074
    
232

We also learned that adding theword unsubscibe flags us as spam by some filters. It isn't just a time problem.
paul wheaton
Trailboss

Joined: Dec 14, 1998
Posts: 20729
    ∞

waiddaminit.

So, this thread is emphatic about the problem "No unsubscribe link on promotional/informational emails"

But are we saying that there *IS* an unsubscribe link?

So the complaint is invalid.

I'm closing this thread. If one of the staff can find an email that is missing the unsubscribe stuff, they can reopen it.



 
I agree. Here's the link: http://aspose.com/file-tools
 
subject: No unsubscribe link on promotional/informational emails