There is actually an interesting quote from
Mad Men -- "You’re not good at relationships because you don’t value them”.
Communication is a valuable skill to have, but it needs to be more than a checklist item. You truly have to believe that it is easier to solve certain types of problems via the phone than with a computer. You truly have to believe that it is vital to the project vs just being vital to your career. And of course, you have to want to do it -- instead of it being a necessary skill for your career.
Having said that, if this is for you, then communications is the key for the communications role. Talk to everyone around you. See if there are any roles which may be opening up. etc. The skill that this desired role needs, is the same skill that you can use to find and obtain that role.
Henry