org.xml.sax.SAXParseException: XML document structures must start and end within the same entity.

Hi,

We do have Vignette portal server installed in Tomcat server. Suddenly, portelet application giving a strange error.

Portlet application initial page loads properly. When moving to next stage, its failing...

Its failing just before transfer the call from pageStart() to serviceHTML()! Please help, what could be wrong?

Application log file

[08.09.2011 16:42:52.292] - (DEBUG XYZProcessView) - --- End of XYZProcessView.pageStart() ---
[08.09.2011 16:42:52.292] - (ERROR PortalAuthorizationFilter) - javax.servlet.ServletException: Servlet execution threw an exception

Tomcat Log File
2011-09-07 14:37:43 StandardWrapperValve[jsp]: Servlet.service() for servlet jsp threw exception
org.jdom.input.JDOMParseException: Error on line 1: XML document structures must start and end within the same entity.
at org.jdom.input.SAXBuilder.build(SAXBuilder.java:468)
at org.jdom.input.SAXBuilder.build(SAXBuilder.java:851)
at org.apache.jsp.jsp.annuity_jsp._jspService(annuity_jsp.java:227)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:324)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:300)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:374)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:743)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:675)
at org.apache.jk.common.SocketConnection.runIt(ChannelSocket.java:866)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Thread.java:534)
Caused by: org.xml.sax.SAXParseException: XML document structures must start and end within the same entity.
at org.apache.xerces.util.ErrorHandlerWrapper.createSAXParseException(Unknown Source)
at org.apache.xerces.util.ErrorHandlerWrapper.fatalError(Unknown Source)
at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)
at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)
at org.apache.xerces.impl.XMLScanner.reportFatalError(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.endEntity(Unknown Source)
at org.apache.xerces.impl.XMLDocumentScannerImpl.endEntity(Unknown Source)
at org.apache.xerces.impl.XMLEntityManager.endEntity(Unknown Source)
at org.apache.xerces.impl.XMLEntityScanner.load(Unknown Source)
at org.apache.xerces.impl.XMLEntityScanner.skipDeclSpaces(Unknown Source)
at org.apache.xerces.impl.XMLScanner.scanPseudoAttribute(Unknown Source)
at org.apache.xerces.impl.XMLScanner.scanXMLDeclOrTextDecl(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanXMLDeclOrTextDecl(Unknown Source)
at org.apache.xerces.impl.XMLDocumentScannerImpl$XMLDeclDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at org.jdom.input.SAXBuilder.build(SAXBuilder.java:453)
... 34 more
Caused by: org.xml.sax.SAXParseException: XML document structures must start and end within the same entity.
at org.apache.xerces.util.ErrorHandlerWrapper.createSAXParseException(Unknown Source)
at org.apache.xerces.util.ErrorHandlerWrapper.fatalError(Unknown Source)
at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)
at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)
at org.apache.xerces.impl.XMLScanner.reportFatalError(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.endEntity(Unknown Source)
at org.apache.xerces.impl.XMLDocumentScannerImpl.endEntity(Unknown Source)
at org.apache.xerces.impl.XMLEntityManager.endEntity(Unknown Source)
at org.apache.xerces.impl.XMLEntityScanner.load(Unknown Source)
at org.apache.xerces.impl.XMLEntityScanner.skipDeclSpaces(Unknown Source)
at org.apache.xerces.impl.XMLScanner.scanPseudoAttribute(Unknown Source)
at org.apache.xerces.impl.XMLScanner.scanXMLDeclOrTextDecl(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanXMLDeclOrTextDecl(Unknown Source)
at org.apache.xerces.impl.XMLDocumentScannerImpl$XMLDeclDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at org.jdom.input.SAXBuilder.build(SAXBuilder.java:453)
at org.jdom.input.SAXBuilder.build(SAXBuilder.java:851)
at org.apache.jsp.jsp.annuity_jsp._jspService(annuity_jsp.java:227)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:324)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:300)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:374)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:743)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:675)
at org.apache.jk.common.SocketConnection.runIt(ChannelSocket.java:866)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Thread.java:534)

and application log file is having following one like statement:

javax.servlet.ServletException: Servlet execution threw an exception

Please help me, what could gone wrong? This is on UAT environment and its been working fine few weeks back.

That's the same question as this one. So, anybody who has anything to say, please follow the link and say it over there. I'll close this duplicate post.