The title says it all, I tried to access my webapp through ip, something like :
works just fine.
Obviously, it has something to configure in tomcat conf files, unfortunately I'm not that good at them. Just so you know, I could ping to the IP(without port no. perhaps) in question successfully, firewall has been disabled. Any help would be appreciated in this regard.
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"Ping" isn't a tcp/ip request, it's ICMP. Same transport, different protocol. So the ability to PING an IP address simply means that the PING ICMP packet isn't firewalled, and tells nothing about tcp/ip port blocking.
The first place to look when you have connectivity problems, is to use a "netstat" command. Use "netstat -ln" for Unix/Linux and "netstat -an" for Windows. If the port is being listened to on 0.0.0.0, it's available at other addresses that just localhost and that's your cue to look at the firewall.
Customer surveys are for companies who didn't pay proper attention to begin with.