OK, So I am getting further. I can actually see my popup trying to post to my backend controller. However, all the values are null. I am trying to use serialize() since that seems to be what everyone online is saying to use.
Here is my support.jsp page
And here is the js file
At var formValues = $("#registration").serialize();
alert(formValues);
I get blank, even though I have filled in the input fields on the UI.