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Tomcat not responding but starts successfully

laura mccord
Ranch Hand

Joined: Feb 10, 2009
Posts: 108
I need some System Administration help. I have never had a problem with Tomcat before until now.

1. I checked the iptables and the firewall seems like it's open to ports 8009, 8080, 8443.

2. I pinged out to a url (yahoo.com) from the server and I am able to reach outside.

3. I can also ping to this server from another one and issue a GET request and I receive the contents of the index.jsp page from the troubled tomcat instance.

However, from the browser it stalls and does not respond.

Not sure what to do next. Any suggestions?

Thanks
Tim Holloway
Saloon Keeper

Joined: Jun 25, 2001
Posts: 15641
    
  15

Well, there's always the possibility that there's another firewall between client and server. I had an ISP that firewalled both their servers and the routers that fed them.

Try tracert (traceroute) to see what the network path is between client and server.

It IS possible that the server hangs on the request for some reason. But that would take more information to discover why.


Customer surveys are for companies who didn't pay proper attention to begin with.
laura mccord
Ranch Hand

Joined: Feb 10, 2009
Posts: 108
Thanks Tim,

I ran some additional tests and I confirmed that it is a network firewall that was in place.

I appreciate the response, thanks for helping.

Laura
 
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