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Production Support

Abhijeet Sahai
Greenhorn

Joined: Mar 11, 2013
Posts: 5
Hello Friends,
I am writing this to discuss few of the questions which I have in my mind-
--> Is production support is good choice for your career?
--> Is production support has a growth chances as development in their respective fields?
--> Is production support and development are same(monetary wise)?
--> If we want to make our career in support only then this will affect our growth opportunities?
--> Is this possible to move from support to development?
Please reply as soon as possible.
Thanks in Advance
Deepak Bala
Bartender

Joined: Feb 24, 2006
Posts: 6661
    
    5

--> Is production support is good choice for your career?


Why not ? To each his own. I'm sure there is always an application out there that needs Production support.

--> Is production support has a growth chances as development in their respective fields?

--> Is this possible to move from support to development?


If the company allows you to jump ship to a development project, then yes.

--> Is production support and development are same(monetary wise)?


This depends. When you are in the same company, it would not matter what project you are on. You get paid the same. Even otherwise the intricacies of production support are somewhat undervalued at times. A system engineer maintaining a custom linux kernel might have to think a lot more than an application development engineer writing a BINGO program. Its hard to say without knowing the nature of the role.

--> If we want to make our career in support only then this will affect our growth opportunities?


The more exposure you have, the better are your growth opportunities. Exposure comes in many ways.


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Abhijeet Sahai
Greenhorn

Joined: Mar 11, 2013
Posts: 5
Thanks for your response..
Currently I am in Application support.here i have application codes but I have opportunity to move to production support where i am not supposed to have development code. For going in to development later which project is better?
Anayonkar Shivalkar
Bartender

Joined: Dec 08, 2010
Posts: 1507
    
    5

Abhijeet Sahai wrote:Thanks for your response..
Currently I am in Application support.here i have application codes but I have opportunity to move to production support where i am not supposed to have development code. For going in to development later which project is better?

If you wish to land in development project in future, I would advise to keep as close to real code as possible (i.e. application support in this case). However, in long run, it is also important to understand how production works.


Regards,
Anayonkar Shivalkar (SCJP, SCWCD, OCMJD, OCEEJBD)
Abhijeet Sahai
Greenhorn

Joined: Mar 11, 2013
Posts: 5
Thanks Anayonkar for your useful advice
Alan Levenson
Greenhorn

Joined: Feb 19, 2007
Posts: 4
I have found that working in Production Support is good training and makes a person desirable to the development teams later on.
Alberto Vasquez
Greenhorn

Joined: Aug 29, 2013
Posts: 2
Prod Support has processes and a discipline of its own. These are complementary, with Development. So yes, you can make a career out of being in Prod Support.

In my experience, Prod Support staff is paid a bit less, in general, than Development staff, but this is not always the case. It is possible to move from Prod Support to Development, but you might have to take a pay cut since you likely won't have the Dev experience and seniority that you might have as a Support person.

If you'd like to learn more about Production Support, check out http://www.prodsupportblog.com.
Stuart A. Burkett
Ranch Hand

Joined: May 30, 2012
Posts: 679
Rather than reopening every post that mentions prod support you might want to consider posting in the Blog Around The Campfire forum.
 
I agree. Here's the link: http://aspose.com/file-tools
 
subject: Production Support