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getting error while doing the WAS upgrade

Harsha Madasu
Greenhorn

Joined: Apr 15, 2013
Posts: 1

I am getting error while doing the WAS upgrade.
Please let us know how to rectify this?

Some More info:
After all the updates for WAS have been downloaded and during the installation Phase I am getting this error.
Appreciate a quicker response.


Error:
Error during install phase:
the trail license enrollment operation failed. you need to apply a valid license before running the product.

after this I tried to apply the license but
After applying the license I am not able to see import product activation kit radio button active.
How can I proceed with this? I am having a Zip file of the Product key as well.


 
Don't get me started about those stupid light bulbs.
 
subject: getting error while doing the WAS upgrade