This week's book giveaway is in the OCMJEA forum. We're giving away four copies of OCM Java EE 6 Enterprise Architect Exam Guide and have Paul Allen & Joseph Bambara on-line! See this thread for details.
Tomcat normally logs using juli (java.util.logging). However it is possible to create a Tomcat that uses some other logging facility, such as log4j.
Logging at the server level (webapps do not log through this system) is not a reconfigurable option. It can only be changed by doing a custom Tomcat build, and Tomcat's logging is something that has to come up very early in the startup sequence if it is to be effective. Probably before Tomcat scans the TOMCAT_HOME/lib directory.
Customer surveys are for companies who didn't pay proper attention to begin with.