HI Guys - I need some assistance trying to resolve a
Java error I keep getting. First off, I would like to explain that I am just an end user and not very tech savvy. That being said, my small helpdesk at my company has been unable to resolve this issue as well. I am using Java in conjunction with Kronos. When I sign into Kronos, I get the error "The Java plug-in failed to load. The required version: 1:6:0_29." This makes no sense since I currently have Java 7, update 40 installed. Just in case there was issues with the install, we have tried to uninstall and reinstall several times. This still did not fix the issue. We have also checked and ensured that all IE settings are enabled. Also, when checking Java by going to the
test URL
http://www.java.com/en/download/testjava.jsp, it tells me "No working Java was detected on your system", even though under progams & settings it lists Java 7, update 40. Does anyone have any other ideas of what I need to look at or what I need to do to troubleshoot this issue? I am at a loss. Any help is greatly appreciated!!