This week's book giveaway is in the OCPJP forum. We're giving away four copies of OCA/OCP Java SE 7 Programmer I & II Study Guide and have Kathy Sierra & Bert Bates on-line! See this thread for details.
It looks like you are putting "CATALINA_HOME" in your command shell path.
That is not how it works.
CATALINA_HOME is an environment variable. You set it like this, when running Tomcat in Windows:
Adjust these values as needed to point to your actual Tomcat and JDK directories.
Your PATH does not need to define or reference either CATALINA_HOME or the JDK, since the CATALINA_HOME\startup.bat script and its related scripts use whatever values were set in the environment variables.
Customer surveys are for companies who didn't pay proper attention to begin with.