We don't have many rules here at the JavaRanch, but we do insist that you use your Real Name and not some sort of "handle" or obvious alias. If you're not sure about this, see
Customer surveys are for companies who didn't pay proper attention to begin with.
Joined: Dec 12, 2013
Fine.. I'll delete my registration. Sorry, but in a world of crazies.. I don't use my real name in public forums
The irony here is that one of the primary reasons for the Naming Policy is to keep the crazies at bay.
By promoting professional personas we find that people behave more professionally. And that's very important to us, since one of the things that make us distinctive is that you can ask stupid questions without being flamed the way you often are on most forums that operate with obscured identities.
As for help, I don't think anyone is too unhappy with the help they get here, but many of us only respond to questions when the questioner has a valid display name. Fix the name and the lights go on.