jsp is not translated to html in tomcat

Hello all,

we've tested our application multiple times on local system. Now we have it running with a hostingprovider. Upon aproaching the application we will see the jsp code instead of html. What could be wrong?!!

Thanks a lot for your help.

Sounds like your code is not deployed in a servlet container. Does your hosting provider provide this?

They tell they do...
They have tomcat in a cpanel environment...
But they don't know what they are doing...

I would read through the hosting company's documentation or contact their support department. They probably have certain directories configured for Tomcat.