When installing the current version of Tomcat 5.5 on a computer where Tomcat 5.0 is installed, I get an error at the point of installing the new Service. One already exists. The Abort, Retry, Ignore prompt comes up.
Do I need to uninstall the previous version (5.0)?
Is this really necessary? It is a bit confusing to a customer of mine.
Is there another way?
Is it a problem with the installer?
posted 9 years ago
Uninstalling a program is confusing your client?
Perhaps you should go onsite and do the upgrade yourself, if they're confused about a little thing like an uninstall, then they're sure to be confused about much, much more.