Position with Sun Microsystems: San Francico Bay Area

[Anonymous]

Location: San Francico Bay Area / Oakland CA [will relocate]
Company: Sun Microsystems
Sustaining Engineer
This is a perm [direct hire] position.
Salary is up to $85,000.00
Contact:
Matthew Thomas [working directly with the Sun Hiring Manager]
P.S. (professional staffing)
415 397 8617
[e-mail]

DESCRIPTION
ESSENTIAL FUNCTIONS:
The successful candidate must to able to work in a fast paced problem solving environment where juggling multiple tasks is commonplace. He or she will be responsible for all areas associated with the Sustaining Engineering and Escalation Management functions for Java Products. This role will include:
Manage customer technical escalations (CTE). This involves working with Authorized Service Providers and Engineering, providing regular status updates, and insuring timely resolutions.
Share knowledge by contributing and reviewing information in knowledge base
Proactively work with other departments and participate in product release cycles to ensure rollout of high quality products
Full ownership of the software product once it has been publicly released
Point Patch development, integration, and delivery to correct product defects
Design, coding, integration, building, and release of product bug fix releases (i.e., "dot dot" releases)
Working with development engineering on implementing changes into the development source tree for use in future versions of the products
Developing Processes to perform Sustaining Engineering functions
PREFERRED KNOWLEDGE:
Preferred candidates would have experience in two of the following areas:
A proven track record in a technical environment, especially in supporting and/or developing large mission critical applications
A heterogeneous distributed environment including various Unix and Windows operating systems
Relational databases, such as Oracle, Sybase, MS SQL Server or Informix
Knowledge of the Object Oriented Paradigm and its applications
Understanding Web Technologies, such as : HTML, HTTP, XML, XSLT, JSP, Web servers (Netscape/iPlanet, Tomcat, JWS, Apache/JServ), Common Gateway Interface (CGI)

REQUIRED KNOWLEDGE:
The successful candidate must be committed to customer satisfaction and have strong interpersonal management skills. He or she must be a strong team player, have excellent time management skills, and be able to demonstrate the following:
Object Oriented programming experience using Java, C++, Smalltalk, or similar.
Working knowledge of Unix and Windows platforms, such as Solaris, Linux, Win NT/95/98/2000
Superior oral and written communication skills
Excellent problem solving skills
Ability to grasp and convey complex technical concepts to a variety of audiences
MARGINAL FUNCTIONS:
Special projects within the department and with other departments
Development Engineering
YEARS OF EXPERIENCE:
3-5
FIELD OF STUDY:
Computer Science or related
MINIMUM LEVEL OF EDUCATION:
BS or Equivalent Experience

------------------
Matthew Thomas
P.S. (professional staffing)
415 397 8617
[e-mail]