System is booting up properly but the display component isn't. The maintenance guy says the display chip is gone and the motherboard has to be replaced. But he's not able to find a replacemet in India. Will it be found in U.S.A? If yes what's the cost and is it worth it? Any ideas
Is there a chance that a security feature called Secure Sleep (screen blank) has been activated because the screen is totally blank while booting. It doesn't even ask for a system password even though its turned on. Does anyone have any idea as to how to turn off the "secure sleep" security feature?
maybe it will reset to nothing when you remove all power from it (including the motherboard BIOS battery if any) and wait a while (wait a day just to be sure). That SHOULD reset everything to factory settings. If those include a password, Toshiba (or a certified maintenance shop) should be able to get into the machine and turn it off. But I think it's the display chip indeed if it doesn't even prompt and in that case you're suckered. The machine is AFAIK long out of production. If Toshiba themselves can't get you a new mobo you're looking at buying a new laptop.
It does prompt for power on password though it doesn't display the text. Only a cursor blinks at the appropriate place. AVG anti virus scan also works, normal booting is done. One more thing display started giving problems right after the laptop was infected with kak virus worm.
that's normal. Passwords showing up as a series of asterisks is not something that's always done. Unices for example almost never show passwords being typed. There are some virusses which can change your BIOS settings, maybe that's what happened to you. Like I said, try to get Toshiba to get into your machine and unlock it.
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