Originally posted by John Summers:
Lastly, what the hell does "Award Travel" mean? My best guess is it means take the total miles off a recently purchased itinerary and add it into the frequent flyer account total miles.
Trying to think on how to answer the rest of the issue without giving away too much of my own solution - at least this one point, I can think of how to answer without doing so.
You're not quite looking at it the right way - award travel would be your reward for having accrued all those miles from frequent flying, rather than adding the mileage of the itinerary to the frequent flier mileage. (Since most airlines don't grant you the mileage for a flight until after you take it.)
Hope that helps a bit.